Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Time
- We offer standard and express shipping options.
- Standard delivery: 14–20 business days depending on destination.
- Express delivery: 5–10 business days.
- Delivery times may vary due to customs clearance or local courier delays.
International Shipping
- We ship worldwide.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
- Please check your local regulations before placing an order.
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email.
- You can track your shipment through our website or the courier’s tracking portal.
Shipping Costs
- Shipping fees are calculated at checkout based on destination and shipping method.
- Free shipping promotions may apply to selected regions or order values.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact our support team immediately.
- We will investigate with the courier and provide a resolution, which may include replacement or refund.